Privacy Policy

The VGNM Hotel are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We know that you care how information about you is used and shared.  Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely.  This privacy policy describes the type of personal information that we may collect about you when you visit or stay at our hotel or join our leisure and golf clubs, how we use any personal information, the circumstances in which we may share the information and the steps we take to safeguard the information to protect your privacy.

We have published this notice to help you understand

• The personal data we collect from you
• The purpose for collecting and using your data
• The lawful basis we rely on to be able to process your personal data
• Who we share your information with, why and on what basis
• Where we store your personal data and the security measures we have in place to protect it
• How long we will retain your personal data for
• Your rights in relation to your personal data

“Personal data” means any information collected and logged in a format that allows you to be identified personally, either directly (e.g. name) or indirectly (e.g. telephone number). Before providing us with this information, we recommend that you read this document describing our customer privacy protection policy.

This Customer Privacy Policy forms part of the terms and conditions that govern our hotel, leisure facilities (including spa and golf facilities) and event and conference services.